Privacy Policy for DigiBiz

Effective Date: 12th February 2025

At DigiBiz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use our services, which include marketing services and website development. By accessing or using our website, or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Introduction

This Privacy Policy applies to DigiBiz Ltd, a company based in the United Kingdom. We operate globally and provide marketing services and website development. We are the data controller of any personal data we process and are committed to ensuring that your privacy is respected and protected in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

a. Personal Information

We may collect personal information directly from you, including but not limited to:

  • Name: Full name of individual or business representative.
  • Contact Details: Email address, phone number, and physical address.
  • Business Information: Company name, size, industry, and business-related data.
  • Billing Information: Payment details, billing address, etc., when applicable.

b. Website Usage Data

We automatically collect certain data when you visit our website, including:

  • IP Address: Your unique internet protocol address.
  • Cookies: We use cookies to track your interactions with our website (for analytics and user experience improvement).
  • Browser Type and Version: To understand which browsers are used to visit our site.
  • Pages Visited: Which pages you viewed on our website, and how long you stayed.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To Provide Services: Deliver marketing services, website development, and related solutions.
  • To Communicate with You: Respond to inquiries, provide support, send newsletters, or marketing communications.
  • To Process Payments: For invoicing and billing related to our services.
  • To Improve Our Services: Analyze website usage and user experience to enhance our offerings.
  • Legal Compliance: Fulfill legal obligations, such as responding to law enforcement requests or complying with financial regulations.

4. Legal Basis for Processing Personal Data (GDPR)

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Contractual Necessity: To perform services you have requested, such as website development or marketing campaigns.
  • Consent: When you sign up for our newsletter or voluntarily provide your information to us.
  • Legitimate Interests: We may process data for marketing, business analysis, and improving our services.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in the following areas:

  • Payment Processors: For billing and invoicing purposes.
  • Email Service Providers: For sending marketing communications and updates.
  • Hosting Providers: For the hosting of websites and related services.
  • Analytics Providers: For tracking and analyzing website traffic.

We ensure that any third-party services we work with adhere to strict privacy and security standards.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Client Data: Retained as long as you are a customer or have ongoing agreements.
  • Marketing Communications: We will retain your contact details until you opt out or withdraw consent.

After the retention period, we securely delete or anonymize your personal data, ensuring it is no longer identifiable.

7. Your Rights Under Data Protection Laws

Under data protection laws, you have the following rights concerning your personal data:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold.
  • Right to Erasure: You can ask us to delete your personal data (subject to legal obligations).
  • Right to Restrict Processing: You can request the restriction of processing your data in certain circumstances.
  • Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format for transmission to another service provider.

To exercise any of these rights, please contact us at [Insert Email Address].

8. Data Security

We take data security seriously and employ a variety of technical and organizational measures to safeguard your personal data, including:

  • Encryption: Protecting data during transmission and storage.
  • Access Controls: Limiting access to personal data within our organization.
  • Regular Audits: Conducting regular audits to ensure data security practices are followed.

Despite these measures, no system is entirely secure. We cannot guarantee the absolute security of your data, but we will make every effort to protect it.

9. International Data Transfers

As a global business, we may transfer your personal data to countries outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses or reliance on an adequacy decision (e.g., the EU-U.S. Privacy Shield).

10. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. Cookies are small files placed on your device to collect standard internet log information and visitor behavior information. You can adjust your browser settings to reject cookies, but this may affect your user experience on our site.

For more information, you can view our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and indicate the date of the last revision. We encourage you to review this policy periodically to stay informed about how we are protecting your data.