FAQ

No. The studio is in Birmingham, but we work with businesses worldwide. Briefs, design, ads, SEO and software are delivered remotely. Calls sit in your timezone as far as we can.

Conversion-first web design: marketing sites, Shopify stores, booking-led sites and custom front ends. Pages are built for phones first, with clear offers, fast load times and forms people actually complete. You own the site — no lock-in.

Yes. We also build custom HTML sites when a store is the wrong tool. We pick the stack for the job, not the other way round.

We treat creative, targeting and the landing page as one system. Campaigns are built around an offer people can say yes to, then measured on enquiries and revenue — not likes. We can take over an existing ads account or start clean.

Yes. Search, Performance Max and remarketing sit alongside Meta when that is the right mix. We will not spend budget on a channel that cannot be tracked back to an enquiry.

Technical fixes can show in weeks. Meaningful organic traffic usually takes a few months of consistent pages, structure and measurement. We date what we expect in the proposal instead of promising overnight rankings.

Positioning, logo, colour, type and a system that holds together on a website, a Meta ad and a deck. We apply the identity in the channels you actually use, so it does not stall at a PDF of guidelines.

Yes. Bookings, client portals, internal tools and integrations around how your team already works. You own the product. We train the people who use it and stay on for sensible updates.

Practical hardening for growing businesses: access, updates, backups, the public site and inboxes. We fix the holes attackers still walk through when nobody owns them — not a 200-page policy nobody reads.

By the brief, not a fake monthly package from a template. Websites, brands and software are scoped as projects. Ads and SEO are usually retainers with a clear monthly job. Get a quote and we will send a written next step.

Most marketing sites land in a few weeks once content is in. Ads can go live faster if tracking and the offer are ready. Custom software takes longer — we put dates in the proposal before anyone starts.

You do. Domains, hosting, Shopify, Meta, Google and the codebase stay in your name. We work inside them. If we part ways, you keep everything.

Yes. Leads, spend, rankings and what actually moved — not a wall of vanity metrics. You also get access to the Digibiz client portal for files, updates and messages.

Projects have a clear scope and end date. Retainers are month-to-month after an agreed setup unless we both want a longer plan. We would rather keep the work because it is working.

Yes. We audit what is there, keep what works, and rebuild or restructure the rest. You do not have to start from zero unless the current setup cannot be saved.

Professional services, healthcare, retail, hospitality, weddings, software and local service businesses — plus teams selling across borders. If your buyer is online, we can usually help.

Use Get a Quote, the contact form, email info@digibiz.uk or call +44 121 227 7086. Tell us the service and a short brief. We reply within one business day.